What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you place an order, subscribe to our newsletter, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To administer a contest, promotion, survey or other site feature
To quickly process your transaction
How do we protect visitor information?
We do not use vulnerability scanning and/or scanning to PCI standards
Your personal information is contained behind secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your internet browser. If you disable cookies off, some website features may be disabled that make your site experience more efficient and some of our services may not function properly. However, you can still place orders.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third Party Links
Occasionally at our discretion we may include or offer third party products or service on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We have not enabled Google Adsense on our site.
How does our site handle do not track signals?
We honour do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behaviour?
It's also important to note that we do not allow third party behavioural tracking.
Should a data breach occur?
Should a data breach occur we will notify the users via email within 7 business days.
SALE & PROMOTION ITEMS
Under Australian Consumer Law, we are not required to provide a refund or replacement on final sale items if you change your mind so please choose carefully. This includes a change of mind with regards to colour, size and fit.
You can choose a refund or exchange if a final sale item has a major problem. This is when the item:
• has a problem that would have stopped someone from buying the item if they had known about it (Please note that this does not include change of mind with regards to size, colour or fit)
• doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
• is significantly different from the sample or description
• is unsafe